Forms

Please download and fill out both of these forms ahead of your first visit. It will save you 5-10 minutes. Bring them with you and hand them on to your instructor.

Download Pilates Health Intake form (Studio sessions)

Download Pilates Health Intake form (Group classes)

Bookings and Cancellations - Policies/Terms and Conditions

• For hygiene reasons, please bring a towel and clean socks to your class
• Please consider other and avoid using your mobile phone while in the studio
• When a client is more than 15 minutes late, the session may be refused and the full fee charged.
• Bookings are essential. We have limited vacancies in our classes.
  • Please contact our friendly staff to organise your appointment or sign up for a mat class at least 24 hours before class.
  • You can book online for group classes (up to 30 minutes before class starts) or request a private or group studio appointment. Your request will be confirmed within 24 hours.
• Cancellation Policy:
  • Our cancellation policy is based on the agreement that this time is reserved expressly for you and it is not a revenue raising exercise.
  • If you need to cancel or re-schedule your booking, 36 hours notice is appreciated. 24 hour notice of cancellation must be given or full fee will be charged as a cancellation fee.
  • If you register online and book future classes, you must contact the staff or cancel online at least 24 hours prior to beginning of class or the full fee will be forfeited.
• Purchase of packages:
  • All class packages are non refundable and non transferable. A 10 studio semi-private series can be shared by a partner or family member (Expire in 6 weeks).
  • All class packages/series are to be pre-paid. This means you must have credits to be able to book your next appointment.
  • All series packages have an expiry date - please consider this when purchasing the package that is appropriate for you.
  • In special circumstances the expiry date of your package may be extended by up to 2 weeks, provided written notice is given 2 weeks in advance.
  • When you are the only client booked in for a group session and a private lesson is requested by another client, you may be contacted to reschedule your appointment.
  • Expiry times will be extended if the instructor cancels and class due to illness/misadventure.

To check the terms and conditions of our Monthly fee passes, click here.